Hair and Makeup Policy

Thank you for choosing our hair and makeup services. To ensure the best experience for every client, please review the following policies before your appointment.

Booking & Deposits

A non-refundable deposit of 25% may be required to secure your appointment.
Appointments are not confirmed until the deposit has been received.
The remaining balance is due on the day of service unless otherwise agreed upon.

Cancellations & Rescheduling

Please provide at least 48 hours’ notice if you need to cancel or reschedule.
Cancellations made less than 48 hours before the appointment will result in forfeiture of the deposit.
Same-day cancellations or no-shows may be charged up to 100% of the scheduled service.

Arrival Policy

Please arrive on time. Clients arriving more than 15 minutes late may need to shorten their service or reschedule, depending on availability.
If rescheduling is necessary due to excessive lateness, a new deposit may be required.

Preparation

For the best results:

Hair should be clean and completely dry unless otherwise instructed.
Please arrive with a clean, makeup-free face for makeup services.
Avoid using heavy skincare products or oils immediately before your appointment.
Bring inspiration photos if you have a specific look in mind.

Allergies & Medical Conditions

Please inform us of any allergies, skin sensitivities, medical conditions, or recent cosmetic procedures before your appointment.
A patch test may be recommended for clients with sensitive skin or known allergies.

Bridal & Group Services

A customized timeline will be provided for bridal parties and large groups.
The individual who signs the contract is responsible for all scheduled services.
Final headcount must be confirmed at least 14 days before the event.

Travel Services

On-location services are available for an additional travel fee based on distance.
Parking, tolls, valet fees, or venue access charges are the client’s responsibility.

Children & Guests

To maintain a relaxing environment, only clients receiving services should attend the appointment unless prior arrangements have been made.
Children must be supervised at all times.

Photography

We may photograph or film completed hair and makeup looks for our portfolio and social media.
If you prefer not to have your photos used, please let us know before your appointment.

Satisfaction

We strive to provide exceptional service. If you have any concerns about your hair or makeup, please let us know before leaving so we can address them. Adjustments requested after the appointment may be subject to additional charges.

Payment

We accept cash, major credit/debit cards, and approved digital payment methods. Gratuities are appreciated but never required.

By booking an appointment, you acknowledge that you have read and agree to these policies. We appreciate your cooperation and look forward to helping you look and feel your best.